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Refund Policy for ARD ALHIKMA MEDICAL & LABORATORY EQUIPMENT REPAIRING L.L.C.
At ARD ALHIKMA MEDICAL & LABORATORY EQUIPMENT REPAIRING L.L.C., we strive to provide high-quality repair and maintenance services for medical and laboratory equipment. If, for any reason, you are dissatisfied with our services, we offer the following refund policy:
1. Eligibility for Refund
Refund requests will be considered only if:
A service has not been performed as per the agreed-upon terms or has been completed unsatisfactorily.
A payment was made in error, or there was a duplicate charge for the same service.
Refund requests must be made within [insert number] days from the service completion date.
2. Refund Process
To request a refund, please contact our customer support team at [Insert Contact Information] within [insert number] days after the service. Provide your service details, payment proof, and reason for the request.
Our team will review your request and assess the eligibility based on the nature of the service provided and the issue raised.
If approved, refunds will be processed through the original method of payment within [insert number] business days.
3. Non-Refundable Services
Refunds will not be provided for:
Completed repairs or services where the client is satisfied with the work performed.
Services rendered outside the warranty period.
Charges for spare parts or consumables already used or installed.
Services canceled after work has begun.
4. Partial Refunds
In some cases, partial refunds may be granted, particularly if a portion of the service was completed or a partial payment was made.
5. Warranty on Repairs
We provide a warranty on all repairs performed. If an issue occurs with the same part or service within [insert number] days of completion, we will repair it at no additional cost. However, this does not apply if the issue is due to misuse or external factors.
6. Amendments to Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
If you have any questions regarding our refund policy, feel free to contact us at [Phone: +971 56 3232 302 Mail: info@ardalhikmamedical.com].